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Costco (COST) places no time limit on returns, and the store strives to “guarantee your satisfaction on every product we sell with a full refund.” The Costco return policy allows for items to be returned at any time.
Consumer electronics are the exceptions to this, but even these products receive a 90-day window for returns.
Staples will accept returns from a customer at any time and for any reason — no time limits.
Furniture and office electronics do carry a 14-day time limit for returns, but this is extended for the holiday season to allow for gifts to be returned.
Staples (SPLS) accepts returns in-store, and offers free online returns.
It also accepts returns and exchanges without a receipt.
There’s no indication that original packaging is always required, except on certain types of items, like electronics and special occasion dresses.
Shoppers should note that the Nordstrom Rack return policy is different, granting 90 days to return items, and requiring returns to have original tags and receipt or packing slip. “If your purchase isn’t completely satisfactory, we’re happy to accept your exchange or return at any time for items purchased directly from us,” according to the L. With a receipt, refunds are issued in the original form of payment, except for returns made with gift receipts, which are refunded with merchandise credit.
Without a receipt, a Bed Bath & Beyond employee can look up a purchase made in the last 365 days.