Trend micro is not updating

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Basically it all started when I tried to update my newly purchased Trend Micro. INSTALLATION Before installing Trend Micro Anti Virus plus Anti Spyware 2008, make sure your computer meets the minimum system requirements of the program. Click on Desktop as the location and click on Save. Double-click the downloaded file to start the installation. Best Regards, Geno Romblon Consumer Support Team Trend Labs HQ, Trend Micro Incorporated1/20-Dear Tristan, Thank you very much for trying to help me fix my problem.

When I try and update it says that I need to connect to the internet before I can update. Follow these steps to install Trend Micro Anti Virus plus Anti Spyware 2008: 1. If you are using a CD installer, insert the CD and click Install Program. The Trend Micro Anti Virus plus Anti Spyware installation window will appear. (Note: If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.) Please reply, for us to know if your inquiry has been addressed completely. Do not hesitate to tell us about problems with regards to our products. Unfortunately, the things you have told me to do in your last email to me did not work.

Microsoft has not yet provided a way to build extensions/add-ons for us to deliver the same functionality and protection we do in IE11.

Once that becomes available, we will definitely create our Trend Protect Toolbar.

The expiration date of your Trend Micro subscription will automatically extend after the renewal purchase has been confirmed.

Akamai, Trend Micro’s third-party content provider, provides localized cache servers that are geographically located close to you.For the instructions on how to get this, refer to this solution: Using the CDT to collect all the information needed by Trend Micro Technical Support.I recently installed patch patch 11.1 (1639) on my Office Scan Server, all my 32 Bit clients updated automatically to the new version. Since Akamai’s server IP addresses changes depending on the country you are located in (and even under different network conditions), it is best to use the DNS name “trendmicro.georedirector.akadns.net” or “activeupdate.” as the basis for your firewall rule.If the issue still persists, contact Trend Micro Technical Support and provide the Case Diagnostic Tool (CDT) log generated on the WFBS server.

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